Join to the Tata Consultancy Services Team!
We are looking for a bilingual service desk agent (with or without prior work experience), passionate about learning and with excellent client skills.
-Should be able to handle inbound / Outbound calls
-Serve as the first point of contact for customers seeking technical assistance
-Follow-up and update customer status and information
Skills And Experience Required:
-Intermediate / advanced English and Portuguese level (both are a must)
-Excellent Verbal and Written communication skills
-Time availability, being able to include weekend shifts
-Good understanding of computer systems, mobile devices and other tech products
-Customer-oriented and should have good customer handling skills
Send your resume to: email@example.com
Registry will be valued according to Law 19.691