Join to the Tata Consultancy Services Team!

We’re looking for Bilingual Service Desk Analyst , passionate about learning, with excellent customer skills, to work in a multinational IT company.

Key Responsibilities:

-Should be able to handle inbound / Outbound calls

-Serve as the first point of contact for customers seeking technical assistance

-Follow-up and update customer status and information

Skills And Experience Required:

-Intermediate / advanced English and French level (both are a must)

-Excellent Verbal and Written communication skills

-Time availability, including weekend shifts

-Good understanding of computer systems, mobile devices and other tech products

-Customer-oriented and should have good customer handling skills


Send your resume to:

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