Join to the Tata Consultancy Services Team!
We’re looking for Bilingual Service Desk Analyst , passionate about learning, with excellent customer skills, to work in a multinational IT company.
-Should be able to handle inbound / Outbound calls
-Serve as the first point of contact for customers seeking technical assistance
-Follow-up and update customer status and information
Skills And Experience Required:
-Intermediate / advanced English and French level (both are a must)
-Excellent Verbal and Written communication skills
-Time availability, including weekend shifts
-Good understanding of computer systems, mobile devices and other tech products
-Customer-oriented and should have good customer handling skills
Send your resume to: email@example.com
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