Join to the Tata Consultancy Services Team!

We are looking for a bilingual service desk agent (with or without prior work experience), passionate about learning and with excellent client skills.

Key Responsibilities:

-Should be able to handle inbound / Outbound calls

-Serve as the first point of contact for customers seeking technical assistance

-Follow-up and update customer status and information

Skills And Experience Required:

-Intermediate / advanced English and Portuguese level (both are a must)

-Excellent Verbal and Written communication skills

-Time availability, including weekend shifts

-Good understanding of computer systems, mobile devices and other tech products

-Customer-oriented and should have good customer handling skills

 

Send your resume to: postulantes@aegisconsultora.com

Registry will be valued according to Law 19.691