Key responsibilities include:
- Own support tickets and issues that are in the Global Desktop queue.
- Escalate issues to other support teams and vendors if required.
- Attendance to all major incidents in the shift.
- On-call at weekends on a rotational basis.
Skills, Qualifications and Required Experience:
- Windows 10 ‐ in-depth technical experience
- Experience in 3rd level support particularly in the desktop space using Microsoft platforms
- Experience of designing solutions to address technical problems and adding business value
Send your resume with the detailed reference to: firstname.lastname@example.org
Registry will be valued according to Law 19.691 art. 8